Fios Router | Verizon Internet Support (2024)

Some devices may need their Wi-Fi drivers updated to support routers which use Wi-Fi 6 (802.11ax).Also, some devices, like TV's and laptops, may not support the latest Wi-Fi technology used by anadvanced router, and may need to be disabled.

Note: Intel Wireless adapters supporting 802.11ac with older drivers might not show Wi-Fi 6(802.11ax) networks.Pleaseverify/update to the latest Wi-Fi drivers.

Yes, Wi-Fi divers should always be updated for optimal Wi-Fi performance. In many cases, but not all,Wi-Fi drivers are automatically updated with auto updates enabled

Note: Intel Wireless adapters supporting 802.11ac with older drivers might not show Wi-Fi 6(802.11ax) networks.Pleaseverify/update to the latest Wi-Fi drivers.

Access the Wi-Fi setting on your Wi-Fi device, then select your Fios Router using the Wi-Fi nameor Wi-FI network name (ESSID) shown on the label located on the back panel of your router. Enter theWi-Fi password or Wi-FI password (WPA2 key). The default password/key is also shown on the label.

Note: Verizon recommends that you establish a strong, unique password for your Wi-Fi. Learn how tochange your Wi-Fi Password below.

Sign intoMy Verizonto set up your Guest Wi-fi. To access:

• hover overServices, selectInternet >underMy Networksselect yourGuest Network >selectEnable Guest Wi-Fi Access

Don’t have an account?

Wi-Fi name and password can be found in My Verizon or on a label on your Fios Router

Sign intoMy Verizonto view your Wi-Fi name and password. To access:

• hover overServices, selectInternet >underMy Networkthepasswordis listed below eachnetwork name

Don’t have an account?

The Wi-Fi password is shown on the label located on the side of your Fios Router (G1100).

Please refer to the diagram below:

Sign intoMy Verizonto manage your settings. To access

• hover overServices, selectInternet

Don’t have an account?

Sign intoMy Verizonto manage your settings. To access:

• Hover overServices, selectInternet> underManage My DevicesselectDevices & Parental Controls

Don’t have an account?

Plug one end of an Ethernet cable into one of the four yellow Ethernet ports on the back of your router.

Plug the other end of the Ethernet cable into the Ethernet port of your network device.

Open your browser and enter "myfiosgateway.com" or "192.168.1.1" into the browser. You will betaken to a page to enter your username and administrator password:

• The default username is "admin"
• The unique default password is on the label located on the back of the router. Please refer to thediagram below

Test the speed of your router and devices with theVerizon Speed Testtool:

• Learn ways to optimize your connection.
• Measure your network's upload and download speeds.
  

Yes, each Fios Routeris preset at the factory to use WPA2 (Wi-Fi Protected Access) encryption for your wireless network. WPA2 is the strongest setting for most users and provides maximum security but may prevent older devices from connecting.

Sets a strong, unique password for your router. VisitMy Verizonto change your default password.

Pressing and holding the red reset button located on the back of the Fios Router will restore the router to the factory default settings shown on the label located on the side of your router. Use the pointed end of a paperclip to press and hold the reset button for 15 seconds.

Important Note: If you have customized your network name and/or password, resetting your Fios Router to the factory defaults not only changes your router username and password back to the factory default values, but it also deletes all of your home network settings. This includes the ESSID and network encryption key that you created. After you reset your factory defaults, your home network won't be accessible until you reconfigure your gateway and update all your network devices to use the same customized ESSID and network encryption key (WPA2).